For 8 years the elderly mom has been getting final requirement letters meant for £7, 1000 and more through ScottishPower, in spite of never previously being a customer.
At first these were addressed to some name we all didn’t identify. My mom has resided at the girl property for more than 40 years. We all repeatedly told ScottishPower that will my mom was, plus always have been, a Uk Gas consumer. Then the needs began to get to my mums name. Ultimately, it happened there is a error with the nationwide database meter number and it also was verified British Gasoline was the provider.
Nevertheless , the needs continued together with threats associated with bailiffs, and we complained towards the ombudsman who else ruled ScottishPower should quit contacting the mother plus pay £150 compensation, the miserly amount which our mother declined.
3 months later, an additional bill intended for £7, 500 arrived using the threat associated with bailiffs banging at the girl door! The problem has made the girl so pressured she does not want to go out.
This took 3 weeks in order to prompt a reply from ScottishPower to this atrocious saga. This admits it will have clogged the communication eight years back.
The problem is grounded in the fact your own mother’s toned, number 21a, is outlined differently in the national data source, the Postal office shooting database plus council information and it has been linked to the meter within flat twenty one, which is given by ScottishPower.
ScottishPower says this can’t replace the listing in the national data source since it isn’t really the provider but it is increased the compensation provide to £500.
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